Privacy policy

Last Updated: October 11, 2026

At Pendoramart (pendoramart.store), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our site, register, place an order, subscribe to a newsletter, or respond to a survey. The types of information we may collect include:

Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
Payment Information: Credit/debit card details, UPI handles, or other payment gateway details. (Note: Secure payment processors handle transaction data directly; we do not store full credit card numbers on our servers).
Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring website addresses collected via cookies and tracking technologies.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

Process and fulfill your orders, including sending order confirmations, invoices, and shipping updates.
Create and manage your account.
Communicate with you regarding customer service, inquiries, support, or promotional offers (if you opted in).
Improve our website functionality, product offerings, and user experience.
Prevent fraudulent transactions, monitor against theft, and protect the security of our store.
Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal identification information to third parties. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential. These may include:

Payment Gateways & Processors: To securely process your payments.
Shipping & Logistics Partners: To deliver your purchased products to your doorstep.
Hosting & IT Service Providers: To maintain our website infrastructure and database security.
Legal Authorities: When required by law, court order, or government regulation to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience.

You can choose to accept or decline cookies through your web browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

5. Data Security

We implement a variety of security measures—including SSL (Secure Socket Layer) encryption—to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data. Despite our best efforts, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Third-Party Links

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

7. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.